SERVICE

Seminars

Introduce thinking behind advanced approaches, processes, and cases currently being implemented by leading corporations throughout the world. These seminars are often utilized by clients to have better understanding of, and collaboration with, project stakeholders.

  • - Frontline service design
  • - Innovation for emerging countries
  • - Behavior observation and ethnography
  • - Ethnographic marketing
  • - Service-dominant logic
  • - Customer experience innovation utilizing ClueScan
  • - Persona basics
  • - Rapid prototyping
  • - Scenario planning
  • - Insight mindset
  • - Product development capturing potential needs
  • - Biometric measurement of advertising effectiveness
  • - Persona advanced creation and application
  • - Discovery of potential user needs and concept development

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